1 Overview
Steady Digital Marketing LLC ("Steady," "we," "us," or "our") operates from Tampa, Florida and provides local digital marketing services to small and medium-sized businesses across the United States. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage with our services.
By using our website or submitting any form on our platform, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
The short version: We collect only what we need to deliver our services and communicate with you. We do not sell your data. We do not share it with third parties for their marketing purposes. Full details are below.
2 Information We Collect
We collect information in two ways: directly from you when you voluntarily provide it, and automatically when you interact with our website.
Information you provide directly:
- Full name and business name
- Email address and phone number
- Details about your business and marketing situation submitted through our audit request form
- Any messages or communications you send us directly
Information collected automatically:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time on site, and referring URL
- Interaction data such as clicks and scroll depth
We do not knowingly collect sensitive personal information such as Social Security numbers, financial account credentials, or health data.
3 How We Use Your Information
We use the information we collect solely to operate our business and serve you effectively. Specifically:
| Purpose | Description |
|---|---|
| Service delivery | To conduct your free GMB audit and deliver our ongoing management services |
| Communication | To respond to your inquiries, send audit results, and provide service updates |
| Reporting | To generate and deliver weekly performance reports for active clients |
| Improvement | To understand how visitors use our website and improve our content and user experience |
| Legal compliance | To comply with applicable laws, regulations, and legal processes |
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
4 Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We work with a limited set of trusted vendors to operate our platform — including email delivery, CRM, and analytics tools. These providers access your data only to perform services on our behalf and are contractually prohibited from using it for any other purpose.
- Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
- Business transfers: If Steady is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website prior to such a transfer.
In all cases, we share the minimum amount of information necessary.
5 Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your experience and understand how our site is used.
| Type | Purpose | Can be disabled? |
|---|---|---|
| Essential cookies | Required for the website to function correctly | No |
| Analytics cookies | Help us understand traffic patterns and page performance | Yes |
| Preference cookies | Remember your settings and choices | Yes |
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our site. We do not use tracking pixels in outbound email communications.
6 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.
- Audit request submissions are retained for up to 24 months from the date of submission
- Active client records are retained for the duration of the engagement plus 3 years
- Website analytics data is retained in aggregated, anonymized form indefinitely
- Email correspondence is retained for up to 5 years
You may request deletion of your personal data at any time by contacting us. See Section 7 for details.
7 Your Rights
Depending on your location, you may have certain rights regarding your personal information. We honor these rights regardless of where you are located:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal retention obligations
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for marketing purposes at any time
- Opt-out of communications: Unsubscribe from any email communications via the link in the footer of those emails, or by contacting us directly
To exercise any of these rights, email us at [email protected]. We will respond within 30 days. We may ask you to verify your identity before processing your request.
8 Children's Privacy
Our services are intended exclusively for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will delete it promptly. If you believe a minor has submitted information through our website, please contact us immediately.
9 Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:
- HTTPS encryption on all data transmitted through our website
- Access controls limiting which team members can access client data
- Regular review of our data handling practices and vendor agreements
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify active clients by email.
We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11 Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out:
Steady Digital Marketing LLC
Tampa, Florida, United States
Email: [email protected]
General inquiries: [email protected]
We aim to respond to all privacy-related requests within 30 calendar days.